Frequently Asked Questions

How does the vacuum compression work?

Each Air-On bag features a built-in compression valve and a specially designed zip seal. Once your items are packed, simply close the zip, press down on the bag to expel the air, and the compression valve locks everything in place. Your clothes are compressed by up to 50% — with no wrinkles and no fuss.

Will my clothes get wrinkled?

Our compression system is designed to compress, not crush. We recommend rolling your clothes before packing (rather than folding) to minimise creasing. Most customers find their clothes arrive in excellent condition.

What airlines accept Air-On bags as carry-on?

Our bags are designed to meet the cabin baggage requirements of most major airlines, including British Airways, easyJet, Ryanair, Wizz Air, and international carriers. Always check your specific airline's dimensions before travelling, as policies can vary.

How long does delivery take?

UK: 2–4 business days (free standard shipping on all orders)
Europe: 4–7 business days
USA & Canada: 7–12 business days
Rest of World: 7–14 business days

Do you offer free returns?

Yes. We offer a 30-day free returns policy on all orders. If you're not completely satisfied, contact us at support@air-on.store and we'll arrange a return at no cost to you.

What is your warranty?

All Air-On products come with a 12-month warranty against manufacturing defects. We stand behind the quality of every bag we make.

Is the compression system durable?

Absolutely. The compression valve and zip seal have been tested to withstand hundreds of compression cycles. Our bags are built for frequent travellers — not occasional use.

Can I use the discount code WELCOME10?

Yes! Use code WELCOME10 at checkout to get 10% off your first order. No minimum spend required.

How do I contact Air-On?

Email us at airon.contac@gmail.com. We aim to respond within 24 hours on business days.